FAQs
How do I maintain my piece?
Protective coatings are applied to our pieces upon productions but coating may gradually wear off over time. At our studio, we embrace the allure & beauty of rust and corrosion in these sculptures. While it may be possible to control the reaction process with high maintenance, at Gaia Studio Inc, we believe in allowing nature's rhythm to take its course granting them their unique character.
We cannot guarantee these sculptures will stay in the same condition indefinitely, but therein lies their distinctive artistic charm and what makes them truly unique artworks.
If you would like to maintain the original appearance of the piece, we suggest applying additional coatings at your leisure to slow down the process. You can purchase various types of protection at your local hardware store.
Where is your studio located?
Gaia Studios Inc. is based in North Brunswick, New Jersey. Our pieces are mainly located for display in Plant City, FL and a few in Williamsburg, NY.
How long will it take for my order to be shipped?
Considering the size and weight of your order, along with processing and shipping times, we typically fulfill and ship orders within 4-7 business days. Shipping durations are subject to variation based on factors such as item dimensions, weight, your location, and selected shipping methods.
Do you offer international shipping?
Not at this time. We offer shipping exclusively to the contiguous United States, excluding Hawaii and Alaska to many countries.
What payment methods do you accept?
We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and more.
How do I cancel or modify my order?
To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped.
How do I contact customer support?
You can contact customer support by filling out our online contact form. We will respond to your inquiry within 24-48 hours. Or give us a call (914) 420-9195